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'We must not lose sight of the customer' - Grahame Chilton

Encouraging words from one of the most influential people in global (re)insurance.

My vision of our market in three years’ time is one that is utterly customer-focused in terms of the variety and responsiveness of the...…

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The applications of Big Data in Insurance

This is a decent summary for the uninitiated by Forbes, on Big Data and it's application in Insurance. There have been more detailed and...

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Examples of AI in insurance

A brief look at AI / Machine Learning in Insurance, with simply but clear examples.

For decades, the insurance industry has led the world in predictive analysis and risk assessment. And today, with the treasure trove of...…

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Attack of the Drones

Ace engaging with the Academy of Model Aeronautics is an excellent example of the relevance and simplicity of Affinity insurance deals.

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Is this the way to target Millennials?

A broker could use Facebook to deal with customer enquiries, and Insurance Times understands a number of insurance firms are already...…

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The First of Many?

While the big composite insurers have for some time had a head of innovation or digital, I don't know of any insurers in the London...

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